Effective Date: October 2023
Welcome to desmoinesciviccentertickets.com (the “Website”). We are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy explains how we collect, use, and protect your data when you visit or interact with our Website.
By accessing or using our Website, you agree to the practices described in this Privacy Policy. We reserve the right to update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of material updates through the Website or by other means.
When you purchase tickets or contact us, you may voluntarily provide personal details such as your name, email address, and payment information. Please note that payment details are processed securely through third-party payment providers; we do not store your credit card information directly.
We may automatically gather technical information about your device, browser type, IP address, access times, and browsing behavior on our Website through cookies and similar technologies to enhance your user experience and analyze website traffic.
Your personal information is used to process ticket orders, manage your account, and provide customer support. We may share relevant details with ticket sellers or third-party vendors involved in fulfilling your orders.
We may contact you via email or SMS regarding your orders, account updates, or promotional offers, provided you have opted in. You can opt out at any time by following the unsubscribe instructions in our communications.
With your consent, we may send you marketing materials about upcoming events or special promotions. You can choose to unsubscribe from these messages at any time.
We may disclose your data when required by law, to prevent fraud, or to protect our rights and safety. We also implement security measures to protect your information from unauthorized access or disclosure.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your account is closed or your data is no longer needed, we securely delete or anonymize your information.
We use cookies to improve your experience, analyze website usage, and personalize content. These include:
You can manage your cookie preferences through your browser settings or by following the instructions provided in our cookie management options. Please note disabling cookies may affect some features of our Website.
We implement appropriate technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
This Website is intended for users aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You have the right to access, correct, or delete your personal information, as well as to restrict certain data uses. To exercise these rights, please contact us at the email provided below or via our online forms.
To opt out of promotional communications, follow the unsubscribe links in our emails or reply with “STOP” to SMS messages.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
We will respond to your requests in accordance with applicable laws.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
For questions, concerns, or to exercise your rights, please reach out to us at the email above.